Shipping Policy

When we Ship

We ship 5 days a week, Monday through Friday. Some orders may ship on Saturday but that is not guaranteed.

  

Free Shipping

Thermocline Scuba’s Free Shipping will apply to standard ground shipping in the lower 48 States on any order totaling $35 or more (excludes tanks and compressors). Orders under $35 dollars are charged at a flat rate of $7.95.

  

Alaska, Hawaii, Canada, Guam, Puerto Rico, Virgin Islands, U.S. Military and APO/FPO addresses

Shipping charges are calculated via either USPS Priority Mail or USPS Priority Mail Express 

 

International Orders

Other than the locations listed above Thermocline Scuba LLC does not ship International Orders at this time. 

 

International Tax Clearance

International orders may be subject to customs when the package arrives in the country of their shipping destination, which may cause some delay, please contact your local government agency for customs info and if delays may occur. If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees or shipping charges incurred from this return, will be the responsibility of the customer.

 

Special Order Items

Items that we don't usually stock, and are ordered specifically for the customer, special orders are final sale and non-refundable and may take an increased amount of delivery time, please contact us in advanced for expected delivery time if there is a concern. 

 

*You will be provided with a tracking number when your product ships so you can track the status of your new products. Please remember that UPS does not count weekends into delivery times.